We have just created a forum on UserVoice to get better feedback on feature requests and bug reports.
We'll still be using the old bug tracker system, but as secondary, "internal" for tracking the actual work getting done. UserVoice is used as popularity contest
Do not PM me asking for help with Aegisub, Automation, karaoke or anything like that, I won't reply.
Ask your questions in the public forums. Use the Search function, somebody probably asked the same question before.
All rights reserved to call you insults if you ask poorly thought out or redundant questions.
Experimenting is free and is a great way to learn things.